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Terms & Conditions

Last updated: 22 October 2026

This page is a translation. If the language versions differ, the Croatian version applies.

Accommodation provider

The accommodation provider is Stipe Grubišić, a private accommodation provider (natural person, flat-rate taxation), OIB 59020905300, Bana Josipa Jelačića 13 F, 22000 Šibenik. The accommodation is XY Suites – Design Apartments, Eugena Kvaternika 15, 22000 Šibenik, Croatia. Your host and contact for guests is Edi: email thexysuites@gmail.com, phone +385 99 808 4089.

VAT: the provider is not in the VAT system. A VAT identification number has been assigned: HR59020905300.

Categorisation

4-star accommodation with a total capacity of 6 persons for the whole accommodation (not per apartment). Decision KLASA: UP/I-335-03/19-02/1023, URBROJ: 2181-03-02/2-19-3, Šibenik, 02.05.2019., entry number 14121, issued by Ured državne uprave u Šibensko-kninskoj županiji, Služba za gospodarstvo i imovinsko-pravne poslove, Odjel za turizam, Šibenik.

Apartments and number of guests

The maximum number of guests per booking is:

  • Design Apartment X: up to 4 guests
  • Design Apartment Y: up to 2 guests
  • Design Apartment XY: up to 6 guests

Design Apartment XY means Design Apartments X and Y rented together for the same dates; it is not a separate third apartment.

Booking

Where “Book now” is shown, you can book online: prices and availability are checked again when you continue, your dates are held for 30 minutes while you pay on Stripe’s secure page, and the booking is confirmed only after the payment succeeds. Otherwise, please contact us to book.

Payment and cancellation

Payment methods, payment deadlines and cancellation terms are set out on a separate page, so that there is only one version of them. Payment & Cancellation

The price shown includes the tourist tax and final cleaning. No damage deposit is charged.

Invoices are issued by the accommodation provider. The booking and payment confirmations sent by this website are not invoices.

House rules

The following rules apply during your stay:

Check-in
From 15:00
Check-out
Until 11:00
Arrival
Self check-in and check-out, with access by code
Quiet hours
23:00 – 07:00
Pets
Not allowed
Parties
Not allowed
Smoking
Not allowed indoors – only on the outdoor terrace
Cleaning
Included in the price

Services for guests

Digital guest guide

Between 7 days and 24 hours before arrival, you receive a digital guide with information about the apartment and Šibenik, including your access details.

Breakfast

Breakfast is optional and charged separately at €10 per person. It is ordered through our app and delivered to your apartment door between 07:30 and 11:00, from a menu of more than 30 fresh items. You receive the link to the app once your stay is booked and paid.

The detailed terms for breakfast orders are shown in the app before you order.

Black & White Taxi

Our own taxi service, Black & White Taxi, is available to guests. Rides are arranged directly with Black & White Taxi.

Complaints

You can submit a written complaint by post or in person at Eugena Kvaternika 15, 22000 Šibenik, or by email to thexysuites@gmail.com. We will confirm that we have received it and reply in writing within 15 days of receiving it.

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